WhatsApp -> CRM

Monitor groups & chats, create tickets, track metrics, sync to any CRM

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WhatsApp ↔ CRM Bridge

Capture. Monitor. Integrate.

  • Multi-number shared inbox
  • WhatsApp group monitoring
  • Smart ticketing & analytics
  • CRM sync & webhooks

Connect your existing WhatsApp number to your CRM/ERP of choice.

No setup fees. Cancel anytime.

Everything you need to integrate WhatsApp

Build customer experiences on top of your team's whatsapp customer conversations!

Multi-number inbox

Connect multiple WhatsApp numbers to one unified dashboard.

  • Team access without sharing WhatsApp
  • Auto-create customer directory
  • Number masking for privacy

WhatsApp group management

Monitor and manage both 1:1 chats and WhatsApp groups at scale.

  • Track group analytics & metrics
  • Flag important messages with emojis
  • Monitor unanswered questions

Smart ticketing & tasks

Turn any message into actionable tickets and track resolution.

  • Create tickets from messages
  • Auto-flag with AI, keywords or emojis
  • Track SLA & response times

Advanced analytics

Deep insights into your WhatsApp operations and team performance.

  • Response rates & times
  • Agent performance metrics
  • Customer satisfaction analysis

CRM/ERP integration

Sync everything to ERPNext, Zoho, HubSpot, or custom systems.

  • Auto-create leads & contacts
  • Sync conversations & media
  • Custom webhooks & APIs

Team collaboration

Work together efficiently with built-in collaboration tools.

  • Private notes on chats
  • Data exports & audit logs
  • Role-based permissions

Powerful automation & monitoring

Set up intelligent workflows to monitor conversations and trigger actions automatically.

🔔 Smart notifications

Get alerted for important events:

  • SLA breaches
  • Messages from VIP contacts
  • Keywords or emoji reactions
  • Unanswered questions
  • Outside business hours

📊 Comprehensive tracking

Monitor everything that matters:

  • Message volumes & patterns
  • Location sharing & media files
  • Customer sentiment analysis
  • Team response metrics
  • Open rates & resolution times

🎯 Automated workflows

Trigger actions based on chat events:

  • Auto-create tickets from keywords
  • Flag messages with specific emojis
  • Route chats to team members
  • Sync to CRM on triggers
  • Auto-assign based on rules

🔐 Enterprise security

Keep your data safe and compliant:

  • GDPR compliant infrastructure
  • Complete audit trails
  • Data export capabilities
  • Regular backups
  • Role-based permissions

Get started in 3 simple steps

Step 1

Connect your WhatsApp

Link your existing number securely and verify in minutes.

Step 2

Choose your CRM/ERP

Connect ERPNext, Zoho, or your system via webhooks. Map fields and tags in minutes.

Step 3

Sync and monitor

Conversations and contacts flow into your CRM. Review and track centrally.

Simple, transparent pricing

Pick a plan that fits your volume. Upgrade or cancel anytime.

Free

For getting started

₹0/mo
  • Core features
  • 1,000 messages per month
  • Community support
  • Self-host available
Start free
Most popular

Standard

For growing teams

₹600/mo
  • All features + automations
  • 10,000 messages per month
  • Priority support
Start 7‑day free trial

Custom

High volume or special needs

Let’s talk
  • Full features
  • Flexible message volumes
  • Integrated support
Talk to us

Frequently asked questions

Can I use my existing WhatsApp number?

Yes. Bol Mitra connects to the number you already use with your customers.

Do I need to write code?

No. You can build flows and automations visually. Developers can also use webhooks & API.

Is there a free trial?

Yes. Start with 7 days free. There’s also a Free tier with up to 1,000 messages/month.

How do I get support?

Use the contact page to reach us. Paid plans receive priority support.

How does it compare to XYZ?

We focus on reliability, data ownership, and deep CRM workflows. Share your use case and we’ll map a side‑by‑side comparison.

Can my number be banned?

We follow WhatsApp best practices to minimize risk and guide you on compliant usage. Final enforcement is by WhatsApp’s policies.